Finding the right plumber can get frustrating and stressful. It may or may not be an emergency. You have been let down before. You start to wonder if there are any decent tradesmen left.
You are not alone. Too many people have been disappointed by 'so called' plumbers. Whether it is not answering the phone, failing to turn up, poor workmanship, or maybe getting overcharged.
we do not have a call out charge and offer free no obligation quotes
we give you a total price before the job begins and will not charge you more than what is agreed
we hold recognised NVQ and ACS plumbing and gas qualifications
established in 2008 we have thousands of satisfied customers, dozens of 5 STAR reviews, and rely on repeat customers.
all our work is guaranteed for 12 months
Plumbing repair and installation work is charged at £55 for the first hour and then £35 for each additional hour after that. For gas service prices check out 'GAS WORK' page.
I appreciate that sometimes a job might take less than half an hour (for example, changing a tap washer). In these instances a flat charge of £35 would apply and there would be no additional charge for small parts such as washers.
If the job takes longer than I initially thought you will still only be charged the amount we initially agreed.
No. There is no call out fee. I also provide free quotes.
Cash, cheque, bank transfer and credit/debit card.
No. There is no additional charge for paying by debit or credit card.
The same rate applies up to 8pm weekdays and 4pm on Saturdays. Anything after these times will be charged at twice the standard rate. I only carry out plumbing and gas on Sundays in exceptional circumstances.
The cost of parts needed for the job will be worked out at cost + 10%. For example: if the part cost me £10 to buy you will be charged £11 for it. I do only supply good quality parts as I see cheap parts as a false economy. For example: you can get a toilet valve these days for as little as £3 but I would always strongly recommend fitting a quality £10 one!
Some examples of jobs that could normally be completed in ONE hour are:
The above jobs would usually be charged at £55 plus parts.
Yes. I have £1 million of Public Liability Insurance cover.
Yes this is fine with me. However, I would urge customers to buy quality, branded products whenever possible.
Yes. All my work comes with a 12 month guarantee. In the unlikely event that a problem arises due to installation, then simply get in touch and I will put it right.
I work around family commitments. I am available to work between 9.30am and 3pm. I also work during the evening and at weekends. For larger jobs i.e. boiler installation, these times can be extended.
Yes. I am happy to redo silicone sealant. Removing the old silicone is very often what takes the most time. It is a job that requires a lot of patience to get right. However, when it's done properly and the finish is good it is a very satisfying job!
Yes I do. For more information please read my BLOG:
'Do I need a plumber or electrician to replace my electric shower?'
For advice about CARBON MONOXIDE please read my BLOGS:
'Are you suffering from the effects of carbon monoxide?'
'What are the warning signs of having carbon monoxide in your home?'
'How just £15 could save your life'
'Carbon Monoxide alarms - questions and answers.
Yes you can (in most instances). Please refer to my BLOG:
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