I appreciate that sometimes a job might take less than half an hour (for example, changing a tap washer). In these instances a flat charge of £35 would apply and there would be no additional charge for small parts such as washers.
If the job takes longer than I initially thought you will still only be charged the amount we initially agreed.
No. There is no call out fee. I also provide free quotes.
For many smaller jobs it is possible to give a price without visiting your property. This can be achieved by filling in the contact form with as much detail as possible and including photos (you can also WhatApp me or email me directly if you prefer).
Yes. I am happy to email you a quote or complete one on headed paper after inspecting the job.
Cash, cheque, bank transfer and credit/debit card.
No. There is no additional charge for paying by debit or credit card.
Yes. I can send you a receipt by email, or if you prefer, I can write you one out on headed paper.
The same rate applies up to 6pm weekdays and 3pm on Saturdays. Anything after these times will be charged at twice the standard rate. I only carry out plumbing and gas on Sundays in exceptional circumstances.
The cost of parts needed for the job will be worked out at cost + 10%. For example: if the part cost me £10 to buy you will be charged £11 for it. I do only supply good quality parts as I see cheap parts as a false economy. For example: you can get a toilet valve these days for as little as £3 but I would always strongly recommend fitting a quality £10 one!
The prices below are for guidance only. I'm sure you can appreciate that it is very difficult to give exact prices without seeing the job first. However, rest assured that I will not charge more than was agreed.
This price is to replace your kitchen, washbasin or bath taps. Price includes isolation valves, tap connectors and any minor pipe alterations. (see below for washbasin taps which include waste).
Often a new basin tap comes with a new popup or clicker waste. This price is to replace your washbasin taps and waste. Price includes isolation valves, tap connectors and any minor pipe alterations.
This price is to replace your internal stop tap (like for like). Price includes replacement stop tap. Please note that to carry out this work, your existing stop tap will need to be easily accessible and it will be necessary to isolate the water to your property in the street. If your incoming pipework is lead then an adaptor will be required at an additional charge.
This price is to replace the fill/ball valve in your toilet cistern. Price includes parts.
This price is to replace your flush valve/syphon. Price includes parts.
This price is to replace your flush valve/syphon and fill/ball valve. Price includes all parts (including donut washer/close coupling kit)
This price is to install a new outside tap. Price includes all parts. Mains cold water pipework will need to be easily accessible and within reasonable proximity to the new tap location.
This price is to install a replacement electric shower (like for like). Price includes any minor pipework alterations if necessary.
This price is for servicing your boiler in line with manufacturers recommendations. Price does not include replacement seals/gaskets/parts. Gas service certificate included. Click here to book online.
This price is to service your boiler and fire during a single visit. Price does not include any replacement parts. Two Gas service certificates included. To book online please make two separate back to back bookings.
£45 is for one appliance. Additional appliances are charged at £20 per appliance. Landlord Gas Safety certificate included.
This price is for servicing your backboiler and attached fire in line with manufacturers recommendations. Price does not include replacement parts. Two gas service certificates (boiler and fire) included.
This price is for fitting a gas cooker in the same location as an existing gas cooker. Price includes any minor pipe alterations (in line with current regulations). Also includes new gas hose, bayonet fitting and safety chain. Gas safety certificate included.
This price is for fitting a gas hob in the same location as an existing gas hob. Price includes any minor pipe alterations and an isolation valve. Gas safety certificate included.
Yes. I have £1 million of Public Liability Insurance cover.
Yes this is fine with me. However, I would urge customers to buy quality, branded products whenever possible.
Yes. All my work comes with a 12 month guarantee. In the unlikely event that a problem arises due to installation, then simply get in touch and I will put it right.
My normal hours of work are 9am to 5pm Monday to Friday. Also 9am to 2pm Saturday.
I do have a waste carriers licence and am happy to take any small waste items with me at no extra cost i.e. old taps, shower, pipework, valves etc. For larger items i.e. toilet, bath, sink etc. I would need to add a small disposal fee (as it does cost me to dispose of waste materials). However, I will not take away old washing machines or cookers.
I cover all areas of Derby including: Allestree, Chellaston, Allenton, Chaddesden, Normanton, Sinfin, Stenson, Darley, Heatherton, Oakwood, Littleover, Mickleover, Spondon, Mackworth, Alvaston, and anywhere within five miles of Derby.
Here is a list of some of the plumbing services I offer:
No I do not repair electrical appliances. However, I do install washing machines and dishwashers.
Yes. I carry a range of different tap washers. If your tap is a quarter turn type (ceramic disk tap gland) then I do stock some universal replacements. In some instances a part may need ordering (providing the tap make/model can be identified).
Yes. I am happy to redo silicone sealant. Removing the old silicone is very often what takes the most time. It is a job that requires a lot of patience to get right. However, when it's done properly and the finish is good it is a very satisfying job!
Yes. If you have an emergency i.e. water leak, then if possible I will attend as soon as possible.
Yes. I am a Platinum SureStop installer. Please give me a call to find out more.
Yes. I am happy to investigate and repair the source of the leak. If access is difficult i.e. under floor boards, shower tray etc. then I have an inspection camera that can help find the problem.
There are two options here:
I don't take on complete bathroom refurbishments as I tend to stick to smaller installation, servicing and repair work. Your best option here is to employ a company that specialises in bathroom refurbishments.
Yes. I am Gas Safe Registered (Registration No. 591566). Qualified to work on gas cookers, fires, boilers, and associated gas pipework.
Here is a list of the main gas work I undertake:
Sometimes your boiler will require new gaskets or seals. This will depend on the age, make, condition and service history of your appliance. For example, Vaillant, GlowWorm, Baxi and Worcester recommend replacing the burner gasket on many of their boilers every 5 years. This is why it is important that you can give as much information as possible when you book your service. Click here to find out more about what's involved in servicing your boiler.
I always issue a certificate when I carry out an appliance service, landlord safety check and any gas installation work. If it is small gas work such as capping a gas pipe then a certificate isn't necessary. However, if you requested a safety certificate in these instances I am happy to complete one at no extra cost.
I am happy to complete an electronic (emailed) certificate or a paper copy.
New gas boiler or gas fire installation will be notified with Gas Safe Register. Subsequently they will then send you a certificate of compliance. Gas cooker installation and any service or repair work does not need notifying.
In most instances I will not fit a second-hand or used gas appliance. Gas cookers are an exception (see section below on cookers).
NO. You must use a Gas Safe Registered installer to carry out any gas related work.
Yes I do fix gas boilers and fires.
Cooker hoses are manufactured to last the average lifetime of a gas cooker. When I install a new gas cooker I always fit it with a new gas hose.
I appreciate that people very often take their gas cooker with them when they move home. If a used gas cooker is to be installed then a copy of the manufacturer's instructions are needed (can often be downloaded), and of course it will need to be in full and safe working order.
No gas cookers don't need notifying to Gas Safe. However it is worth registering your new appliance with the manufacturer for warranty purposes.
If you are the property owner and occupant then you do not legally need a gas safety certificate. However, I always issue an appliance gas safety certificate on my installs.
If the property is rented by a tenant then a gas safety certificate (CP12) is a legal requirement to ensure that the appliance has been installed in accordance with the Gas Safety Regulations.
No I do not carry out repairs on cooking appliances.